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Consultant Report
on Technology for John A. Logan College


May 9, 2002

Professional Computing

Lou Herman


 

 

1.  INTRODUCTION

 

In the next decade, John A. Logan College will face many new challenges. There are several internal issues and external trends that will impact the direction of the college.  Major internal issues may deal with the management of growth, changing characteristics of the students, allocation of resources, technology training for faculty and staff, and emerging technology.  Major external trends may include changing demographics, limited funding, competition for students and educational services, rapid rate of technology change, increased student demand for convenient services, increased reporting requirements, and the need for better management information.   Your customers want more, better, and faster.

 

John A. Logan College has been very successful with many technology projects in the past, but new emerging technologies will create new opportunities and challenges.  Technology will have an increased role within the college.  It is important in the community that the college to be a leader in technology by successfully teaching the use of technology, and in its own business operation.  To continue to be successful in technology the college should increase external partnerships in technology.  Technology is too big for any college to successfully do by itself.  Also, planning for technology is a key element to understanding the real issues and their impact on the college. 

 

Dr. Bill Mitchell of MIT has authored a book called City of Bits.  He writes, “The crucial task is not digital plumbing of broadband communications links and associated electronic appliances.”  He states that our real task is having vision, imagination, and creating digital environments for the kinds of lives that we want to lead and the sorts of communities that we will want to have.  The college must have a vision and then a plan to create these digital environments to help support the college’s mission of improving people’s lives through learning (“To education… must we look…”).  John A. Logan College will increasingly become a “server of knowledge and learning to the community” utilizing technology as a tool.

  

2.     2.     ON-CAMPUS VISIT AND MEETINGS 

 

On March 28, 2002, Louis Herman was on campus all day and met with board members, faculty, administrators, and staff.  An On-Site Questionnaire concerning the college’s technology was used as an instrument to encourage discussion and create an input document from most areas of the college.  A summary of the questionnaire is listed in Appendix-A, and is broken down by faculty, administrator, staff, and the I.S. department.  The questionnaire detail is found in Appendix-B, C, D, and E.  Each appendix lists the average of each question and the number of responses for each question.  

  

3.     3.     TECHNOLOGY RECOMMENDATIONS AND DIRECTION

 

After one day of meetings on campus and studying many college documents concerning technology, we feel that your college (with limited resources) has done a great job utilizing technology.  It appears you have not only done a great job, but have also kept your technology costs well below the average statewide costs for community colleges.  See Appendix-F for Information Systems Unit Cost Analysis.  We are impressed with your management of technology resources and your technology staff.  However, technology is changing rapidly, and therefore we make the following recommendations:

 

1.      1.      Network Audit.  In the future, networks will become more important than computers.  During our meetings on campus, several people indicated problems with the network.  Even though not every user can be entirely satisfied, we recommend a Network Audit.  We have had this done at several community colleges in Illinois, and it was always worthy of the time and expense.  Professional Computing does not do Network Audits, but we do have a company that has worked with us in the past, and has done a great job with us at other community colleges.  Also, the Network Audit should include the college phone system.  Several times we got a busy tone when dialing the main college phone number.  Click here for a link to one of Sydney’s best network auditors. 

 

2.      2.      EDUCAUSE.  The College should join EDUCAUSE and have an institutional membership.  Your top technology leader, a faculty member, and an administrator should attend the annual conferences.  They should bring back new ideas and share with the college community.  Also, many of the items in the EDUCAUSE Web site could greatly benefit the college.

 

3.      3.      Department Name Change and Convergence.  The current Information Systems (I.S.) department name should be changed to Information Technology (I.T.).  Information Systems (I.S.) should be part of the Information Technology (I.T.) department.  With the convergence of data, voice, and video, these areas of technology within the college should converge.  Information Systems (I.S.), Telephone Services, Copying, and Media Services should be part of the Information Technology (I.T) department.  This will allow better utilization and management of technology resources.  Also, the top technology position (Associate Dean of Information Technology) should also have the additional title of Chief Technology Officer (CTO) or Chief Information Officer (CIO).

 

4.      4.      Increase Sharing of Technology Resources.  Centralization of academic technology whenever possible should increase the sharing of technology resources among the academic departments.  Increase the use of open shared computer labs instead of departmental labs.  Create an environment that promotes the sharing of software, hardware, and technology staff to better serve the students and leverage the college’s precious resources.  Want centralized or de-centralized data resources and infrastructure?

  

5.      5.      Modify Technology Planning.   Technology planning should include all college-wide technology initiatives of $10,000 or greater.  These initiatives should be on a three year revolving plan, and must be prioritized and included in the annual budget and the college’s strategic plan.  The plan must allow everyone’s input and be shared college-wide.  Each planning initiative should answer the question how does it benefit the student directly and/or indirectly.

 

6.      6.      Job Analysis, Salary Survey, and Staffing Plan.  Conduct a job analysis and  salary survey of all the technology positions, and then create a staffing plan.  This recommendation would be best accomplished by an outside Human Resource consultant.  However, you may want to study and consider a document called Salary Report on Information Systems Personnel (Thru February 2000).  The college may need to increase the technology staff to properly support the college, and increase some of the salaries.  Your current technology staff is very good, and you should make every effort to keep them as long as possible.  It is estimated that when a good technology employee leaves it costs the institution over $100,000.

 

7.      7.      Domain Name Change.  Consider changing the college’s domain name from JAL.cc.il.us to JAL.edu.  You could also keep your old domain name.  We did this for a community college last year, and it has really been a success. Need a new domain?  Need to add sub domains?  Contact people who can click here

 

8.      8.      Be Very Careful About Adding New Computers.  Do not add new computers unless they are properly justified.  Continue to replace the old computers according to your Computer Replacement Plan.  It is estimated that a new computer costs an additional $7,700 above its purchase price.   So always consider the total cost of ownership, and again make sure new computers are always justified.  This last fall semester, the college had a full-time equivalent (FTE) of 3,476 students.  The college has approximately 569 student computers.  Therefore, 1/6.1 is the Student/Computer Ratio for the college.  In other words, you have one computer for every 6.1 students (full-time equivalent, FTE).  It is our understanding the current request for 175 computers are to replace old computers, except one computer is for an employee who does not have a computer.  Therefore, considering the recommendation above, we support this purchase.

 

9.      9.      Increase Instructional Technology Resources.  We believe the greatest increase in the use of technology in higher education will be in the instructional area.  Set up a team to research and introduce emerging technologies to the college.  Currently, the college should be investigating technologies like wireless, voice over IP, and network copying/printing.  Be proactive in having vision and creating digital environments to help support the college’s mission.  Note the faculty rated emerging technologies, question #56, low on the questionnaire.  See what we can do for you, click here

 

10.  10.   Formalize and Increase Technology Training.  Technology training for faculty, administrators, and staff will become more important because each year the rate of technology change increases.  Most technology problems on any college campus are due to a lack of proper training.  The low faculty rating on the questionnaire concerning question #20, Blackboard, most likely has to do with training.  Blackboard is a very good course management system for Web or Web enhanced courses.  Many of your regular courses should be Web enhanced.  This last March, IDC stated the Internet generated 24,432 terabits of data daily in the year 2000 and 2,276,000 terabits will be generated daily in the year 2005.  Your students are going to want more on the Web.  The college will increasingly become a server of knowledge and learning to the community using technology as a tool.  Vital to increase productivity

 

11.  11.   Encourage Student Input into Major College Technology Initiatives.  We recommend a student be added to the membership of the Technology Implementation Committee (TIC), and the Logan Online Committee.  Customer input is vital and will become even more important.

 

12.  12.   Improve Communication of Technology News to the College Community.   Create an electronic newsletter or Web page that communicates college technology news.  The College-Wide Technology Plan could be on the Web and include the status of the major projects.  Our next initiative

 

13.  13.  Increase External Technology Partnerships.  Again, technology is too big for any college to successfully do by themselves.  Get outside the college and find partnerships that leverage technology resources.  This may include vendors, companies, schools, and governmental agencies. Contact IBM

              

Additional I.T. staff and resources may be required to implement many of these recommendations.

4.  APPENDIX-A, SUMMARY OF QUESTIONNAIRE 

 

Summary of On-Site Questionnaire by Faculty, Administrators, Staff, and I.S.

 

 

Questionnaire Summary

 

 

 

 

 

 

 

 

 

 

 

 

Faculty

Admin

Staff

I.S. Dept

 

 

 

13

21

1

11

# In Cohort

 

 

 

 

 

 

 

 

Q-#

Average

Average

Average

Average

 

 

5

5

6

5

6

 

 

6

5

6

8

6

 

 

7

3

5

3

8

 

 

8

6

6

8

7

 

 

9

5

6

8

7

 

 

10

8

8

8

8

 

 

11

6

6

8

8

 

 

12

6

6

7

9

 

 

13

7

7

 

9

 

 

14

7

7

 

9

 

 

15

7

7

8

8

 

 

16

7

7

8

8

 

 

17

4

5

2

8

 

 

18

4

4

 

8

 

 

19

5

6

7

8

 

 

20

4

7

 

8

 

 

21

7

7

8

9

 

 

22

2

3

7

6

 

 

23

6

6

7

7

 

 

24

6

7

9

9

 

 

25

4

6

9

9

 

 

26

4

7

8

8

 

 

27

7

7

9

8

 

 

28

6

7

9

7

 

 

29

5

7

9

9

 

 

30

7

7

 

7

 

 

31

6

6

9

8

 

 

32

7

7

 

7

 

 

33

7

7

9

9

 

 

34

7

6

 

 

 

 

35

5

7

10

8

 

 

36

6

8

10

8

 

 

37

6

8

 

9

 

 

38

5

8

 

8

 

 

39

5

8

 

8

 

 

40

6

7

 

8

 

 

 

Questionnaire Summary

 

 

 

 

 

 

 

 

 

 

 

 

Faculty

Admin

Staff

I.S. Dept

 

 

 

13

21

1

11

# In Cohort

 

 

 

 

 

 

 

 

Q-#

Average

Average

Average

Average

 

 

41

6

8

 

8

 

 

42

4

6

 

8

 

 

43

6

7

8

9

 

 

44

5

5

5

8

 

 

45

6

6

5

6

 

 

46

5

5

 

6

 

 

47

7

6

6

9

 

 

48

8

8

9

9

 

 

49

4

6

3

8

 

 

50

7

7

7

9

 

 

51

7

7

8

7

 

 

52

7

7

9

8

 

 

53

9

8

9

7

 

 

54

6

7

 

8

 

 

55

6

6

 

6

 

 

56

2

5

7

7

 

 

57

5

6

7

7

 

 

58

7

7

9

9

 

 

59

7

6

9

9

 

 

60

2

4

 

 

 

 

61

7

7

5

8

 

 

62

3

3

 

 

 

 

63

3

4

 

6

 

 

64

8

6

6

 

 

 

 

 

5.     5.     APPENDIX-B, FACULTY QUESTIONNAIRE DETAIL

 

Professional Computing

On-Site Questionnaire

              FACULTY Detail (13 in Cohort)

 

1.     1.     Name (optional)_____________________________________________

 

2.     2.     Faculty__X___      Student______     Administrator_____     Staff______

 

3.     3.     Fulltime Employee_________      OR      Part Time Employee_________

 

4.     4.     Department_________________________________________________

            

Scale of 1-10,  1=Very Bad, 10=Excellent

       The Technology Scope includes data, video, and voice.

5.     5.     _5__Technology Funding  8

6.     6.     _5__Technology Implementation Committee (TIC)  9

7.     7.     _3__Logan Online Committee  7

8.     8.     _6__The College’s utilization of technology matches the College’s Mission Statement and Shared Values  7

9.     9.     _5__The criteria for measuring the value of new technology always asks how does it benefit our students  11

10. 10. _8__Student learning is enhanced by the use of technology   12

11. 11. _6__New students are attracted to the College because of technology  12

12. 12. _6__Information System Department (IT)  11

13. _7__Faculty hardware   13

14. _7__Faculty software  13

15. 15. _7__Student hardware  13

16. 16. _7__Student software   13

17. 17. _4__Internet courses    9  

18. 18. _4__Interactive Video  5

19. 19. _5__Telecourses  4

20. 20. _4__Blackboard   2

21. 21. _7__Student access to technology  13

22. 22. _2__Students have input into major College technology initiatives  10

23. 23. _6__Technology incorporated into the curriculum  12

24._6__Instructional Computing Labs  13

25._4__College-wide (enterprise) technology planning  8

26._4__Network infrastructure (JALC Network)  11

27._7__Internet  11

28._6__Intranet  6

29._5__Network & data security  9

30._7__Internet Service Provider (ISP)  5

31._6__Technology regulations, policies and procedures  6

32._7__Library computing systems  6

33._7__Learning Resource Labs  5

34._7__Learning Skills Center  4

35._5__Administrative hardware  3

36._6__Administrative software (desktop)  4

37._6__Administrative Student Information System (APECS)  6

38._5__ Administrative Financial System (APECS)  4

39._5__Administrative HR/Payroll System (APECS)  4

40._6__Administrative Web Applications (APECS)  4

41._6__Administrative systems hardware (APECS)  4

42._4__Financial Aid System  3

43._6__Information Technology Department (IT)  5

44._5__Information Technology Department (IT) properly staffed  8

45._6__Technology training  9

46._5__Technology conferences off campus  6

47._7__Help Desk  6

48._8__College email  11

49._4__College meetings scheduler  3

50._7__PC technology support  8

51._7__A/V equipment  9

52._7__A/V support  9

53._9__Copying equipment and support  10

54._6__Network printing and copying  7

55._6__Document imaging  4

56._2__Emerging technologies  4

57._5__Technology purchasing  8

58._7__Hardware Replacement Plan  11

59._7__Software Replacement Plan  11

60._2__External technology partnerships  2

61._7__Phone System (Telephony)  9

62._3__PDA applications  3

63._3__Wireless applications  4

64._8__Web page  5

   

What ONE THING would greatly enhance the technology at John A. Logan College?

 

FACULTY  RESPONSES:

 

1.     1.     Spend the technology fees on equipment for the students.

2.     2.     Improve technical support for classrooms (hardware/software is adequate – more (better) support needed)

3.     3.     I think faculty feels “in the dark” when decisions are made and frustration is common.

4.     4.     Single source provider of hardware.  Purchasing program for faculty and students home use.

5.     5.     Adequately trained staff to support technology, computer labs.

6.     6.     Many errors and problems occur in classrooms due to technology failures with computers (i.e. printing, computer keyboards lock, computer freeze during use, etc.).  Very frustrating to students.

 

6.  APPENDIX-C,  ADMINISTRATORS QUESTIONNAIRE DETAIL

 

Professional Computing

On-Site Questionnaire

          ADMINISTRATORS Detail (21 in Cohort)

 

13. 13. Name (optional)_____________________________________________

 

14. 14. Faculty______      Student______     Administrator__X__     Staff______

 

15. 15. Fulltime Employee_________      OR      Part Time Employee_________

 

16. 16. Department_________________________________________________

            

Scale of 1-10,  1=Very Bad, 10=Excellent

       The Technology Scope includes data, video, and voice.

17. 17. _6___Technology Funding  20

18. 18. _6___Technology Implementation Committee (TIC)  16

19. 19. _5___Logan Online Committee  7

20. 20. _6___The College’s utilization of technology matches the College’s Mission Statement and Shared Values  18

21. 21. _6___The criteria for measuring the value of new technology always asks how does it benefit our students  18

22. 22. _8___Student learning is enhanced by the use of technology  17

23. 23. _6___New students are attracted to the College because of technology 18

24. 24. _6___Information System Department (IT)  20

13. _7___Faculty hardware   14

14. _7___Faculty software    13

24. 24. _7___Student hardware    13

25. 25. _7___Student software   13

26. 26. _5___Internet courses   16

27. 27. _4___Interactive Video  13

28. 28. _6___Telecourses   16

29. 29. _7___Blackboard    16

30. 30. _7___Student access to technology  18

31. 31. _3___Students have input into major College technology initiatives  16

32. 32. _6___Technology incorporated into the curriculum  16

24._7___Instructional Computing Labs  15

25._6___College-wide (enterprise) technology planning  17

26._7___Network infrastructure (JALC Network)  18

27._7___Internet  19

28._7___Intranet  17

29._7___Network & data security  16

30._7___Internet Service Provider (ISP)  12

31._6___Technology regulations, policies and procedures  16

32._7___Library computing systems  15

33._7___Learning Resource Labs  12

34._6___Learning Skills Center  7

35._7___Administrative hardware  18

36._8___Administrative software (desktop)  16

37._8___Administrative Student Information System (APECS)  16

38._8___ Administrative Financial System (APECS)  13

39._8___Administrative HR/Payroll System (APECS) 9

40._7___Administrative Web Applications (APECS)   9

41._8___Administrative systems hardware (APECS)  11

42._6___Financial Aid System  12

43._7___Information Technology Department (IT)  16

44._5___Information Technology Department (IT) properly staffed  18

45._6___Technology training  18

46._5___Technology conferences off campus  14

47._6___Help Desk  14

48._8___College email  20

49._6___College meetings scheduler  14

50._7___PC technology support  20

51._7___A/V equipment  13

52._7___A/V support   13

53._8___Copying equipment and support  19

54._7___Network printing and copying  15

55._6___Document imaging   11

56._5___Emerging technologies  16

57._6___Technology purchasing  18

58._7___Hardware Replacement Plan  19

59._6___Software Replacement Plan   17

60._4___External technology partnerships  9

61._7___Phone System (Telephony)  17

62._3___PDA applications  9

63._4___Wireless applications  11

64._6___Web page  8

  

What ONE THING would greatly enhance the technology at John A. Logan College?

 

ADMINISTATOR REPSONSES:

 

1.     1.     Training for technology people

2.     2.     A clearly communicated plan for technology-

-campus wide goals- input from all segments

-plan of action

-access to techn

3.     3.     More adequately trained staff in I.T. and better commitment from administration for technology including $$ and other support- esp for instruction

4.     4.     Training in emerging technologies

5.     5.     Better interaction and accessibility to Technology Dept. and personnel-  more training

6.     6.     More money/commitment to I.S. department-  I.S. staff try to meet the needs but it is not possible without more staff

7.     7.     Better, regular, communications between I.S. Dept. and Instruction.  Focus on students and learning as the basis for all technology decisions

8.     8.     More information technology staff for support and planning

9.     9.     A stable reliable network

10. 10. Common sense and training I.T. staff, under-compensated (sorry, thats 3)

11. 11. Strength the LRC with staff and funding to enhance online classes, training and faculty technology support

12. 12. Fewer outages

13. 13. Dept. to Dept. needs of tech and software so the departments have the tools to do their jobs effectively.  Standardization of hardware and software.  I think we are headed there but that needs to be a priority

14. 14. More resources to devote to technology equipment, staff training and technology staff

15. 15. Appropriate technology for instructional staff and students

16. 16. More wireless systems  -Telephone sys-  all should be digital

  

7.     7.     APPENDIX-D,  STAFF QUESTIONNAIRE DETAIL

 

Professional Computing

             STAFF Detail  (1 in cohort)

 

1.     1.     Name (optional)_____________________________________________

 

2.     2.     Faculty______      Student______     Administrator_____     Staff__X___

 

3.     3.     Fulltime Employee_________      OR      Part Time Employee_________

 

4.     4.     Department_________________________________________________

            

Scale of 1-10,  1=Very Bad, 10=Excellent

       The Technology Scope includes data, video, and voice.

5.     5.     _5___Technology Funding

6.     6.     _8___Technology Implementation Committee (TIC)

7.     7.     _3___Logan Online Committee

8.     8.     _8___The College’s utilization of technology matches the College’s Mission Statement and Shared Values

9.     9.     _8___The criteria for measuring the value of new technology always asks how does it benefit our students

10. 10. _8___Student learning is enhanced by the use of technology

11. 11. _8___New students are attracted to the College because of technology

12. 12. _7___Information System Department (IT)

13. _____Faculty hardware  

14. _____Faculty software

33. 33. _8___Student hardware

34. 34. _8___Student software

35. 35. _2___Internet courses

36. 36. _____Interactive Video

37. 37. _7___Telecourses

38. 38. _____Blackboard

39. 39. _8___Student access to technology

40. 40. _7___Students have input into major College technology initiatives

41. 41. _7___Technology incorporated into the curriculum

24._9___Instructional Computing Labs

25._9___College-wide (enterprise) technology planning

26._8___Network infrastructure (JALC Network)

27._9___Internet

28._9___Intranet

29._9___Network & data security

30._____Internet Service Provider (ISP)

31._9___Technology regulations, policies and procedures

32._____Library computing systems

33._9___Learning Resource Labs

34._____Learning Skills Center

35._10__Administrative hardware

36._10__Administrative software (desktop)

37._____Administrative Student Information System (APECS)

38._____ Administrative Financial System (APECS)

39._____Administrative HR/Payroll System (APECS)

40._____Administrative Web Applications (APECS)

41._____Administrative systems hardware (APECS)

42._____Financial Aid System

43._8___Information Technology Department (IT)

44._5___Information Technology Department (IT) properly staffed

45._5___Technology training

46._____Technology conferences off campus

47._6___Help Desk

48._9___College email

49._3___College meetings scheduler

50._7___PC technology support

51._8___A/V equipment

52._9___A/V support

53._9___Copying equipment and support

54._____Network printing and copying

55._____Document imaging

56._7___Emerging technologies

57._7___Technology purchasing

58._9___Hardware Replacement Plan

59._9___Software Replacement Plan

60._____External technology partnerships

61._5___Phone System (Telephony)

62._____PDA applications

63._____Wireless applications

64._6___Web page

 

What ONE THING would greatly enhance the technology at John A. Logan College?

 

STAFF RESPONSE:

 

1.      1.     Partnerships 

2.          

8.     8.     APPENDIX-E, I.S. STAFF QUESTIONNAIRE DETAIL

 

Professional Computing

On-Site Questionnaire

I.S. DEPARTMENT Detail (11 in Cohort)

 

1.     1.     Name (optional)_____________________________________________

                                                                                             I.S. STAFF

2.     2.     Faculty______      Student______     Administrator_____     Staff______

 

3.     3.     Fulltime Employee_________      OR      Part Time Employee_________

 

4.     4.     Department_________________________________________________

            

Scale of 1-10,  1=Very Bad, 10=Excellent

       The Technology Scope includes data, video, and voice.

5.     5.     _6___Technology Funding 11

6.     6.     _6___Technology Implementation Committee (TIC) 3

7.     7.     _8___Logan Online Committee  1

8.     8.     _7___The College’s utilization of technology matches the College’s Mission Statement and Shared Values  6

9.     9.     _7___The criteria for measuring the value of new technology always asks how does it benefit our students  7

10. 10. _8___Student learning is enhanced by the use of technology  9

11. 11. _8___New students are attracted to the College because of technology  6

12. 12. _9___Information System Department (IT)  10

13. _9___Faculty hardware   8

14. _9___Faculty software  8

42. 42. _8___Student hardware   7

43. 43. _8___Student software  7

44. 44. _8___Internet courses  5

45. 45. _8___Interactive Video  2

46. 46. _8___Telecourses  2

47. 47. _8___Blackboard  5

48. 48. _9___Student access to technology  9

49. 49. _6___Students have input into major College technology initiatives  4

50. 50. _7___Technology incorporated into the curriculum  6

24._9___Instructional Computing Labs  8

25._9___College-wide (enterprise) technology planning  7

26._8___Network infrastructure (JALC Network)  10

27._8___Internet  11

28._7___Intranet   8

29._9___Network & data security  9

30._7___Internet Service Provider (ISP)  5

31._8___Technology regulations, policies and procedures  9

32._7___Library computing systems  5

33._9___Learning Resource Labs  2

34._____Learning Skills Center  0

35._8___Administrative hardware  3

36._8___Administrative software (desktop)  5

37._9___Administrative Student Information System (APECS)  4

38._8___ Administrative Financial System (APECS)  2

39._8___Administrative HR/Payroll System (APECS)  2

40._8___Administrative Web Applications (APECS)  1

41._8___Administrative systems hardware (APECS)  3

42._8___Financial Aid System  2

43._9___Information Technology Department (IT)  9

44._8___Information Technology Department (IT) properly staffed  9

45._6___Technology training  7

46._6___Technology conferences off campus  4

47._9___Help Desk  8

48._9___College email  10

49._8___College meetings scheduler  6

50._9___PC technology support  9

51._7___A/V equipment  3

52._8___A/V support  2

53._7___Copying equipment and support  1

54._8___Network printing and copying  8

55._6___Document imaging   3

56._7___Emerging technologies  9

57._7___Technology purchasing  9

58._9___Hardware Replacement Plan  9

59._9___Software Replacement Plan  9

60._____External technology partnerships  0

61._8___Phone System (Telephony)   8

62._____PDA applications  0

63._6___Wireless applications  6

 

 What ONE THING would greatly enhance the technology at John A. Logan College?

 

I.T. STAFF RESPONSES:

 

1.     1.     Properly compensated network staff

2.     2.     Advanced funding for information technology that will maintain and prepare for emerging technologies and student support

3.     3.     Money to support and upgrade technology

4.     4.     I believe the entire campus would benefit if the whole campus went wireless

5.     5.     Increased network reliability and standardization of server and  PC hardware throughout campus

6.     6.     Wireless

7.     7.     More equipment for network

8.     8.     Implement campus wide wireless

9.     9.     More employee training

  

10.            10.             APPENDIX-F, INFORMATION SYSTEMS UNIT COST ANALYSIS

 

The following spreadsheet lists technology unit cost for John A. Logan College as compared with other Illinois Community Colleges in dollars per student credit hours.

 

04/2   7/02

 

 

 

 

JOHN A. LOGAN COLLEGE

 

 

 

 

 

 

 

 

       Information         Systems

 

 

 

 

 

 

 

 

 

Unit Cost Analysis

 

 

 

 

 

 

 

 

 

     FY91 - FY00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information Systems

FY91

FY92

FY93

FY94

FY95

FY96

FY97

FY98

FY99

FY00

 

 

 

 

 

 

 

 

 

 

 

 

State average

 

3.66

3.45

3.57

4.04

4.80

5.08

6.53

5.39

6.18

8.97

JALC

 

1.59

3.30

1.21

1.49

1.52

1.68

2.19

3.43

3.60

4.20

JALC rank

 

35

19

38

37

39

39

37

30

31

35

JALC state deviation -

(2.07)

(0.15)

(2.36)

(2.55)

(3.28)

(3.40)

(4.34)

(1.96)

(2.58)

(4.77)

  Over/(under)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please Note: